Warranty Information

Every Splash City pool is backed by a comprehensive warranty covering structure, equipment, and workmanship. A pool this good deserves protection to match.

WHY OUR GUARANTEES MATTER

Built With Integrity. Backed With Confidence.

When you build with Splash City Pools, you are not just getting a backyard upgrade. You are getting a partner who stands behind their work long after the last coat of plaster cures. Our warranty program is built around one idea: if something is not right, we make it right, fast.

Custom Pools Built Across Tampa

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YOUR PROTECTION STARTS HERE

What to Expect After Your Pool is Complete

Your warranty coverage begins the moment your project is finalized. Keep your warranty documents, note your coverage dates, and reach out to our team any time you have a question about your pool.

Our Commitment to Quality Construction

Craftsmanship Warranty

Every pool we build is constructed to strict quality standards by our experienced team. Our workmanship warranty covers defects resulting from installation errors or construction practices that do not meet those standards.

What's Covered:

Duration

2 Year Coverage

The Foundation of Your Investment

Structural Warranty

Your pool shell is engineered to stand up to Florida’s soil conditions, water table, and climate. We stand behind the structural integrity of every pool we build.

What's Covered:

Duration

10 Year Coverage

THE SURFACE BENEATH THE WATER

Interior Finishes Warranty

Your pool’s interior surface is one of the most visible parts of the finished product. We stand behind the quality of every finish we apply, from PebbleTec to plaster.

PMM Marquis Series

Manufacturer: Premix Marbletite / PMM
10-Year Pro-Rated Limited Residential Material Warranty

NPT StoneScapes Mini Pebble

10-Year Standard Limited Warranty.
Lifetime Limited Warranty may apply when installed by a StoneScapes Approved Applicator.

PebbleTec / PebbleSheen

Manufacturer: Premix Marbletite / PMM
10-Year Pro-Rated Limited Residential Material Warranty

Manufacturer warranties are provided and administered by the applicable manufacturer and are subject to the manufacturer’s current eligibility requirements, registration requirements, maintenance requirements, limitations, and exclusions. The information displayed on this page is provided as a general summary. Please refer to the linked manufacturer’s warranty for the complete and controlling terms of coverage.

PERFORMANCE YOU CAN COUNT ON

Equipment Warranty

The pumps, filters, heaters, and automation systems in your pool are covered by manufacturer warranties. Our team supports you through the process and coordinates with manufacturers on your behalf.

Jandy Equipment Warranty

Manufacturer Coverage — Varies by Equipment

Jandy warranty coverage varies depending on the specific equipment installed. Current manufacturer warranty durations include:

Equipment Warranty Duration
Variable-Speed Pumps 3 Years
JXi Heaters 1 Year
JXi Heat Exchangers 5 Years
Heat Pumps 2 Years (select components 5 Years)
Nicheless Lights 3 Years
Salt Chlorination Systems 3 Years

Manufacturer warranties are provided and administered by the applicable manufacturer and are subject to the manufacturer’s current eligibility requirements, registration requirements, maintenance requirements, limitations, and exclusions. The information displayed on this page is provided as a general summary. Please refer to the linked manufacturer’s warranty for the complete and controlling terms of coverage.

SAFE, RELIABLE, CODE-COMPLIANT

Electrical Warranty

All electrical work on your pool is performed to code and inspected before completion. We stand behind the quality of every electrical installation we deliver.

What's Covered:

Duration

2 Year Coverage

The following are not covered under the Splash City Pools warranty or any applicable manufacturer warranty:

  • Normal wear and tear over time
  • Water chemistry imbalance, chemical damage, or failure to maintain proper water balance
  • Improper maintenance or neglect
  • Modifications, alterations, or repairs made by the homeowner or any party not authorized by Splash City Pools
  • Storm damage, flooding, lightning, or other acts of nature
  • Damage caused by landscaping, irrigation systems, tree roots, or drainage issues
  • Damage resulting from failure to winterize or maintain equipment properly
  • Manufacturer exclusions as defined in the applicable manufacturer warranty
  • Pre-existing site conditions not disclosed prior to construction
  • Normal color variation, fading, or efflorescence in pool finishes

Need to Submit a Warranty Claim?

Warranty issue, question about coverage, or just not sure what is going on with your pool?