Every Splash City pool is backed by a comprehensive warranty covering structure, equipment, and workmanship. A pool this good deserves protection to match.
Warranty Information
WHY OUR GUARANTEES MATTER
Built With Integrity. Backed With Confidence.
When you build with Splash City Pools, you are not just getting a backyard upgrade. You are getting a partner who stands behind their work long after the last coat of plaster cures. Our warranty program is built around one idea: if something is not right, we make it right, fast.
Custom Pools Built Across Tampa
YOUR PROTECTION STARTS HERE
What to Expect After Your Pool is Complete
Your warranty coverage begins the moment your project is finalized. Keep your warranty documents, note your coverage dates, and reach out to our team any time you have a question about your pool.
Our Commitment to Quality Construction
Craftsmanship Warranty
Every pool we build is constructed to strict quality standards by our experienced team. Our workmanship warranty covers defects resulting from installation errors or construction practices that do not meet those standards.
What's Covered:
- Structural defects resulting from construction
- Equipment installation errors
- Plumbing and mechanical installation issues attributable to workmanship
- Surface application defects covered during the applicable warranty period
Duration
2 Year Coverage
The Foundation of Your Investment
Structural Warranty
Your pool shell is engineered to stand up to Florida’s soil conditions, water table, and climate. We stand behind the structural integrity of every pool we build.
What's Covered:
- Pool shell and structural components against defects in materials and construction
- Gunite and shotcrete application
- Steel reinforcement installation
Duration
10 Year Coverage
THE SURFACE BENEATH THE WATER
Interior Finishes Warranty
Your pool’s interior surface is one of the most visible parts of the finished product. We stand behind the quality of every finish we apply, from PebbleTec to plaster.
PMM Marquis Series
Manufacturer: Premix Marbletite / PMM
10-Year Pro-Rated Limited Residential Material Warranty
NPT StoneScapes Mini Pebble
10-Year Standard Limited Warranty.
Lifetime Limited Warranty may apply when installed by a StoneScapes Approved Applicator.
PebbleTec / PebbleSheen
Manufacturer: Premix Marbletite / PMM
10-Year Pro-Rated Limited Residential Material Warranty
Manufacturer warranties are provided and administered by the applicable manufacturer and are subject to the manufacturer’s current eligibility requirements, registration requirements, maintenance requirements, limitations, and exclusions. The information displayed on this page is provided as a general summary. Please refer to the linked manufacturer’s warranty for the complete and controlling terms of coverage.
PERFORMANCE YOU CAN COUNT ON
Equipment Warranty
The pumps, filters, heaters, and automation systems in your pool are covered by manufacturer warranties. Our team supports you through the process and coordinates with manufacturers on your behalf.
Jandy Equipment Warranty
Manufacturer Coverage — Varies by Equipment
Jandy warranty coverage varies depending on the specific equipment installed. Current manufacturer warranty durations include:
| Equipment | Warranty Duration |
|---|---|
| Variable-Speed Pumps | 3 Years |
| JXi Heaters | 1 Year |
| JXi Heat Exchangers | 5 Years |
| Heat Pumps | 2 Years (select components 5 Years) |
| Nicheless Lights | 3 Years |
| Salt Chlorination Systems | 3 Years |
Manufacturer warranties are provided and administered by the applicable manufacturer and are subject to the manufacturer’s current eligibility requirements, registration requirements, maintenance requirements, limitations, and exclusions. The information displayed on this page is provided as a general summary. Please refer to the linked manufacturer’s warranty for the complete and controlling terms of coverage.
SAFE, RELIABLE, CODE-COMPLIANT
Electrical Warranty
All electrical work on your pool is performed to code and inspected before completion. We stand behind the quality of every electrical installation we deliver.
What's Covered:
- Electrical installation defects attributable to workmanship
- Wiring and connection issues related to the original installation
- Code compliance for all electrical work performed
Duration
2 Year Coverage
The following are not covered under the Splash City Pools warranty or any applicable manufacturer warranty:
- Normal wear and tear over time
- Water chemistry imbalance, chemical damage, or failure to maintain proper water balance
- Improper maintenance or neglect
- Modifications, alterations, or repairs made by the homeowner or any party not authorized by Splash City Pools
- Storm damage, flooding, lightning, or other acts of nature
- Damage caused by landscaping, irrigation systems, tree roots, or drainage issues
- Damage resulting from failure to winterize or maintain equipment properly
- Manufacturer exclusions as defined in the applicable manufacturer warranty
- Pre-existing site conditions not disclosed prior to construction
- Normal color variation, fading, or efflorescence in pool finishes
Once we receive your submission, here is what to expect:
- Our team reviews the details and photos you submitted to understand the issue.
- If additional information, photos, or documentation is required, we will reach out before moving forward.
- We assess whether the issue falls under Splash City Pools workmanship coverage, an applicable manufacturer warranty, or another responsible party.
- Depending on the outcome, we schedule the appropriate inspection, service visit, or manufacturer claim process.
- We communicate the outcome and next steps to you directly so nothing is left open or unresolved.